These terms govern your use of botanicwalls.com and any order you place with us. By using the site or placing an order you agree to them. Please read them alongside our privacy, shipping and returns pages.
Orders and acceptance
When you submit an order you are making an offer to buy. A confirmation email acknowledges that we have received your order, but the contract is formed only once we accept it and begin production. We may decline or cancel an order, for example if an item cannot be produced or if we identify an error in its listing, and in that case any payment taken is refunded.
Made-to-order items
Our prints are made to order. Each item is produced specifically for your order rather than taken from existing stock. Because production begins after your order is accepted, please review your selection and delivery details carefully before you confirm.
Pricing and availability
Prices and the range of available prints may change over time, and any given design may be withdrawn. The price and description that apply to your order are those shown at the moment you place it. We take care to describe colours and finishes accurately, though the appearance of a print on your screen may differ slightly from the finished piece.
Intellectual property
The names, wording, layout and original design work that make up Botanic Walls are ours and may not be copied or reused without permission. The prints are sold for personal, decorative use. Buying a print does not transfer any rights to reproduce, resell or commercially exploit the design.
Liability
We provide the site and our prints with reasonable care. To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability in connection with an order is limited to the amount you paid for that order. Nothing in these terms limits any rights you have under mandatory consumer law.
Changes and contact
We may revise these terms from time to time, and the version in force is the one published here when you place an order. If you have any questions about them, write to us at hello@botanicwalls.com.